Product Operations
The operating model behind product teams — workflows, rituals, tooling and measurement — so strategy reaches delivery and evidence returns to strategy, with less friction at every step.
Product Ops case studyProduct Strategy Systems Integration AI Products
25+ years leading product and systems strategy across mission‑driven and regulated sectors. Discovery, delivery and adoption for organisations running complex systems.
Over twenty‑five years turning complex requirements into working platforms and integrations. Forty‑two competing ideas narrowed to three fixes. A fifteen‑year‑old workflow rebuilt to 94% adoption in six months. Sixteen product managers, analysts and interns coached along the way.
Kate Broadfield, Director
About Kate
Organisations running complex digital estates — in regulated sectors like financial services, healthcare and government, and in mission-driven ones like education, heritage and conservation. Typically where systems have accumulated, teams have drifted apart, and direction feels out of reach.
It begins where the organisation is today. Lytton Studio listens first, senses the patterns, then builds the structure: bridging teams, reducing friction, and supporting product, learning, CMS, and service operations. Through change — restructures, TUPE transitions, new platforms — the guidance stays calm and the direction stays clear.
The operating model behind product teams — workflows, rituals, tooling and measurement — so strategy reaches delivery and evidence returns to strategy, with less friction at every step.
Product Ops case studyTurn organisational goals into a product vision and a roadmap teams can commit to — with discovery that tests the riskiest assumptions with real customers first, so direction rests on evidence.
Strategy & Discovery case studyCarry the product from launch to real use — alpha and beta programmes that test the solution with real users, a release story people believe, and adoption measures that feed the next strategy.
Launch & AdoptionStructure content, metadata, and digital architecture to scale across products and channels — systems that reduce rework, strengthen governance, and keep content flowing cleanly through teams and technology.
CMS case studyIf you can work with Kate, do it! … highly skilled in managing multiple development teams as well as supporting other product managers.
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She cares deeply about both product and people… able to bridge the gap between business and development beautifully.
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She is also a very quick learner… This adaptability has made her an invaluable member of the team, capable of picking up new challenges and contributing with confidence.
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Senior capability. Flexible engagement.
Some organisations need senior capability for a defined piece of work. Lytton Studio is available as a day-rate contractor, interim cover, or on a part-time retained basis. The right level of experience, for as long as you need it.