Resources
Practical thinking for product, Business Analysis, and digital change teams navigating the AI era. Primary sources, carefully chosen frameworks, and a few things worth reading — updated as they prove useful.
Toolbox
A quick reference of tools, standards, and communities used at Lytton Studio for product, content, and digital systems work.
Product Management
- Product School — certifications and learning
- Mind the Product — community and events
- Aha! Roadmaps — roadmapping and strategy
- Shape Up — Basecamp's free product delivery book
Process & Analysis
- BPMN 2.0 Specification — OMG standard for process modelling
- ARIS — enterprise process modelling
- Miro — collaborative process mapping and workshops
- draw.io / diagrams.net — free, powerful diagramming
- Mermaid — text-based diagrams in code
Business Analysis
- IIBA — International Institute of Business Analysis
- BABOK — BA Body of Knowledge
- Modern Analyst — community and templates
- BA Times — articles and practice guidance
Discovery & Research
- Nielsen Norman Group — UX research and guidance
- Just Enough Research — Erika Hall (book)
- User Interviews — participant recruitment
- Contentsquare — session replay and analytics
AI & Automation
- AI First Principles — 12 principles for teams operationalising AI. Think first.
- AI at Princeton — interdisciplinary AI research and policy
- Anthropic Usage Guidelines
- Claude — AI assistant for analysis, writing, and research
- Claude Code — agentic coding from the terminal
- Claude Design — prompt to prototype, slides, and visual work
- Project Glasswing — Anthropic's responsible AI deployment coalition
Accessibility & Standards
- WCAG 2.2 — Web Content Accessibility Guidelines
- WAI — Web Accessibility Initiative
- GOV.UK Design System — gold standard for accessible content
- HTML Validator — W3C
- CSS Validator — W3C
“Listening to both sides of a story will convince you that there is more to a story than both sides.”
—Frank Tyger